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Bulletin zur Release von FirstClass 16

Die Lieferung von FirstClass 16 erfolgt automatisch an alle Kunden mit gültigem ServiceVertrag. Sie finden die Lizenzen und Software im Folder "FC Update Service" auf dem Admin Desktop.

Wenn Ihr ServiceVertrag abgelaufen ist, setzen Sie sich bitte für ein Verlängerungsangebot mit uns in Verbindung.

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Offizieller Distributor für FirstClass und Third Party Zusatzprodukte

OpenText™ FirstClass® Division Product Bulletin

Title: OpenText™ FirstClass® 16
Bulletin Number: 294
Version: 1.0
Date: Friday April 29, 2016


This Product Bulletin is intended for distribution to FirstClass Divisions installed base Administrators, Customer Support team, Business Development team, Account Managers, and Channel Partners.


The updated/new product components are:

  • FirstClass® Server 16
  • FirstClass® Internet Services 16
  • FirstClass® Web Services 16
  • FirstClass® Desktop Client 16
  • FirstClass® Directory Services 16
  • FirstClass® Sync Services 16
  • FirstClass® External Integration Services 16
  • FirstClass® GO 16
  • FirstClass® Designer 16

The OpenText FirstClass 16 Product Suite will be distributed with the following products and expected shipping dates:

Anticipated Shipping Date

Anticipated Announcement Date*
FirstClass® Server
April 29, 2016
April 29, 2016
FirstClass® Internet Services
May 06, 2016
May 06, 2016
FirstClass® Web Services
May 06, 2016
May 06, 2016
FirstClass® Designer
April 29, 2016
April 29, 2016
FirstClass® Desktop Client
April 29, 2016
April 29, 2016 (FCOL),
May 06, 2016 (public)
FirstClass® Directory Services
May 06, 2016
May 06, 2016
FirstClass® Sync Services
May 06, 2016
May 06, 2016
FirstClass® External Integration Server
May 06, 2016
May 06, 2016
FirstClass® GO (Android, Mac, Windows Mobile and Surface Tablet)
May 20, 2016

* By request of customers, FirstClass GO updates will follow the release of other components of FirstClass® 16 by a few weeks to allow FirstClass Administrators an opportunity to test and upgrade their systems prior to release.  

* FirstClass Desktop Client "public" release announcement will follow the product release by a few days to provide FirstClass Administrators the opportunity to update prior to release.  

Please note - it is at the total discretion of the various mobile stores owned and operated by Apple, Google and Microsoft as to when applications are approved and released to applicable customers.


Before installing any of the FirstClass 16 products, please make sure you review the documentation for each product, specifically the installation guide and release notes. Once 16 Server update has been applied, you can not roll back without doing a FULL restore.

Please pay particular attention to the following:

  • You must have a properly installed, licensed and configured version of FirstClass Server 12.1 SP2 (Build 2169) BEFORE updating to FirstClass Server 16.  If you do not, please review the installation notes and apply this update as per the instructions.
  • You must have applied your FirstClass Server 16 upgrade license. (Delivered via your FirstClass Updates Service) - If you have not yet received this license and have a valid Maintenance and Support agreement, please contact FirstClass Support or your channel partner and DO NOT proceed (only the admin will be able to log in).
  • We recommend that you make a FULL backup of your FirstClass Server before applying any updates to the Server.  If you are not running 12.1 SP2 build 2169 or later, you should be aware that any backups you have may be invalid. Please review the release notes of FirstClass 12.1 SP2 (2169) for additional information.
NOTE: The following information will be sent to your FirstClass Server via your FirstClass Update Service.

  • FirstClass 16 update license
  • Software download links
  • Release notes
  • Installation guides
To find the FirstClass Update Service - follow these steps:
1. Log on to your FirstClass Server as Admin
2. On the Desktop, locate and open the FC Update Service
3. Locate the item(s), and follow the instructions for each.


Contact Information

To purchase a FirstClass product or user licenses, please contact our Sales Department or your local FirstClass reseller.

<End of Product Bulletin>